Privacy Policy

At Harmony Grove Behavioral Health, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, or facility.

Information We Collect

We collect personal information to provide you with the best possible care and improve your experience with our services. The types of information we may collect include:

Personal Identifiable Information (PII): Name, address, email, phone number, and other contact details.
Health Information: Medical history, treatment preferences, and other relevant details necessary for providing care.
Website Usage Data: Information about your interactions with our website, including IP address, browser type, and cookies.

How We Use Your Information

The information we collect is used for the following purposes:

To provide and improve our treatment services.
To communicate with you about appointments, programs, or services.
To comply with legal and regulatory requirements.
To enhance the functionality and user experience of our website.

Protection of Your Information

We take the security of your information seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. This includes:

Encryption of sensitive data.
Secure storage and access controls.
Regular monitoring of our systems for vulnerabilities.

Sharing of Information

We do not sell, trade, or share your personal information with third parties except in the following circumstances:

With your consent.
To comply with legal obligations, such as responding to court orders or subpoenas.
With trusted service providers who assist us in operating our business (e.g., billing or IT services) under strict confidentiality agreements.

Cookies and Website Analytics

Our website may use cookies and tracking technologies to improve functionality and analyze user behavior. You can manage cookie preferences through your browser settings.

Your Rights

You have the following rights regarding your personal information:

Access: Request access to the information we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
Opt-Out: Opt out of marketing communications at any time.

To exercise these rights, please contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Harmony Grove Behavioral Health

Email: info@harmonygrovebhtx.com

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Terms & Conditions Overview

Acceptance of Terms

By accessing or using this website, scheduling services, submitting forms, or communicating via phone, text, or email, you agree to these Terms & Conditions and all applicable laws and regulations. If you do not agree, please discontinue use of our site and services.

Nature of Services

Harmony Grove Behavioral Health of Texas (“the Organization”) provides behavioral health and substance use disorder (SUD) treatment services, including Intensive Outpatient (IOP) and related care coordination. This website is intended for informational and educational purposes only and does not constitute medical advice, diagnosis, or treatment.

If you are experiencing an emergency, please call 911 or the National Suicide Prevention Lifeline (988) immediately.

Eligibility and Use

Our services are available to individuals located within the State of Texas who meet clinical and regulatory criteria for behavioral health treatment. Website users must be at least 18 years old or have parental consent.

Communications Consent (Call, Text, Email)

By providing your contact information through this website, you consent to receive calls, text messages, and emails from our organization for scheduling, follow-up, or informational purposes related to treatment.

Standard message and data rates may apply.
You may opt out of text or email communication at any time by replying “STOP” or following the unsubscribe link.
All electronic communications are processed in compliance with HIPAA and CallTrackingMetrics Trust Center guidelines (including TCPA, CAN-SPAM, and CTIA requirements).

Privacy and Data Handling

Your privacy is important to us. Any personal or protected health information (PHI) you provide will be safeguarded under HIPAA and Texas Health & Safety Code Chapter 611. We use encrypted and HIPAA-compliant communication tools, including CallTrackingMetrics, for call and message tracking.

No Guarantee of Outcomes

Participation in our programs does not guarantee any specific results. Outcomes vary based on individual clinical needs and engagement.

Website Content and Accuracy

We make reasonable efforts to ensure that all information presented is accurate and up to date, but we make no warranties regarding completeness or reliability. We reserve the right to modify content, programs, or policies at any time.

Intellectual Property

All website content, including text, graphics, logos, and materials, are owned by or licensed to the Organization and may not be reproduced without permission.

Limitation of Liability

The Organization and its affiliates are not liable for any direct or indirect damages arising from your use of this website or related communication services.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas. Any disputes shall be handled in Harris County, Texas.

Updates to Terms

We may revise these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of our website indicates acceptance of the updated Terms.

Effective Date: 11/9/25

Contact: info@harmonygrovebhtx.com

Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.

Last Updated: November 2025

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